Question 1

Why is oil and salt not included?

Accepted Answer

Salt and oil are used according to taste and health preferences. There are various types of salt that everyone has a certain taste and preference for. There are multiple varieties, sources and brands of oil. There are comparable health benefits of each. Our recipes allow any oil to be substituted. Though oil is provided when the recipe has a specific type of requirement, like in biryani and pizza.

Question 2

You don't have customization according to family size. How do I place an order for a meal kit serving wise?

Accepted Answer

Our Meal kit is for the Serving size in multiples of 2. The food that will be prepared with the portioned ingredients in the box for serving size 2 can easily feed a family of 2 adults and 1 child. The box of 4 can easily serve 4 adults, or 3 adults and 2 children.  For the Italian Pizza Meal kit, we will have options to add an extra pizza in the box of 2.  Please note: Child - Aged 10 and below.

Question 3

Why must I order before 11am for the same day delivery?

Accepted Answer

Each box is curated and crafted with utmost precision of pre portioned, freshly sourced ingredients. To have the box delivered to you at such a short notice would mean that we would have to cut down on quality to achieve quantity. The box needs some pre prepped ingredients so that our home chefs (You) can cut on the cooking time. We also want to ensure that the box reaches you well before you plan to begin cooking.

Question 4

How can I order food for lunch?

Accepted Answer

Unfortunately morning delivery slots are not available for us as yet. The box are delivered  to you between 4pm to 6pm. The ingredients and pre prepped foods are fresh and can easily be stored in the refrigerator to be used for lunch, the next day.

Question 5

Why do you only provide few meal kit options per day?

Accepted Answer

We are working to ramp up our meal kit services to deliver all options in the menu everyday. Till then, we apologize for the inconvenience.

Question 6

Why don't you deliver the food cooked? Why should I cook it?

Accepted Answer

Going by the nCovid scenario, we prefer to not order food from outside. Food cooked at home is safe and devoid of being touched by external hands.  The vegetable and proteins used in a cooked dish could be in any form. The Meal kit box gives you visual proof of fresh produce and proteins.

Question 7

What is your delivery channel?

Accepted Answer

We use our delivery executives or local partners for delivery. Currently we deliver only in Pune locality. PCMC will be added to our delivery zone soon.

Question 8

What are the payment options available?

Accepted Answer

You can pay online on the website using debit or credit card. You can also pay Cash on Delivery.

Question 9

I have a party/get together/ guests, how do I order?"

Accepted Answer

There are two ways in which this can be done 1. You can place multiple orders for the box of 2 or box of 4 as per your requirements 2. Contact us for bulk order needs

Question 10

What are the utensils and  equipments I need?

Accepted Answer

In the instructions we mention the appliances, pots and pans that have been used and tested and will give the best results. Cooking is an art and you are free to use the equipment you have on hand and can best replace the pots used.